Help with Print Purchases

You can purchase any print or gift here at FotoForU.com just by clicking on the BUY: this photo icon above each photo.

Click this photo to select just the one you're viewing. Gears will turn to confirm its addition to the cart. Click view cart to check out.

Click many photos to buy more than just the photo you're viewing. You'll see a thumbnail of every photo in the album so you can click to choose:

Selected images have red borders. Click next and presto: you're in your cart.

Cart confusion? Bet we know where:

1. The duplicate button.

Click when you want two different print sizes from the same photo.

2. Those odd blue lines on your photo.

Digital cameras do not produce pictures that perfectly fit 4x6, 5x7, or 8x10 sizes. So use the crop feature to be sure the important portion of the photo is in the printed area.

In the shopping cart, click the Adjust button then just click and hold down your mouse inside the blue box and drag the box around.

It's a rude shock to discover that your photo won't fit all print sizes without surgery. But at least you're empowered with your own knife: the crop button.

Gotcha: If you do nothing, only what's inside those blue lines will print on your photo.

Option: Choose the no-crop option from the pull-down menu. Instead of cutting some of your image to make it fit the paper, it will add two white borders so nothing is lost.

3. I want 36 matte and 21 glossy...

On top of your cart, you'll find a quick way to copy any selection from one print to a group of others.

4. True or auto color?

Autocolor is not the quick & dirty adjustment found in desktop programs that foul as many images as they improve. Our autocolor is based on i2e, an industrial-strength commercial program that harms very few photos but improves a high percentage.

True color is for professionals and serious amateurs who adjust their photos perfectly. For pro accounts, true color is the default. It's an option precious few labs or home printers offer because auto white balance and auto exposure on digital cameras are far from perfect.

Credit Card

Credit Card payments are handled by SmugMug.com through a SSL secure website. Look for the https://  in the address bar. The "https" means secure, "http" is unsecure.  You can also look for the little pad lock icon in your browsers status bar. I never receive your credit card information.

Shipping Charges

If you are unhappy with your prints or gifts, smugmug will reprint or refund your order, whichever you prefer. Simply send email to help@smugmug.com within 30 days of receiving your order. Note: smugmug uses a professional lab renowned for their color accuracy and consistency, but they do not attempt to make adjustments to your photos. The significance is you may not like their results if a camera setting was off, but you'll probably think their results are better than any consumer lab for well-exposed photos with good color balance. Replacement prints from them almost always look identical to the first set you receive, but smugmug can often help adjust your originals to provide better results.